Transitioning RaceBest.com to a Managed Service Model

Transitioning RaceBest.com to a Managed Service Model

The project aimed to transition RaceBest.com, a leading sports and event management platform, to a managed software service model. As RaceBest.com experienced high traffic and required 24/7 availability, the founders sought a reliable and scalable solution to ensure continuous operation. They needed a partner who could provide expertise, support, and ongoing development to help the business thrive in a competitive market.

Home Case Studies Transitioning RaceBest.com to a Managed Service Model
Transitioning RaceBest.com to a Managed Service Model

RaceBest

RaceBest.com is a thriving online running entry platform that draws in a large and dedicated user base. It has become a go-to destination for athletes looking to participate in endurance events. With hassle-free race registration, secure payments, social sharing, it also has robust tools for event organisers. From managing multiple races in one centralised location to creating virtual events and race series, the platform provides organisers with the tools they need for successful event management and high volume entrants. It has flexible entry form design and collaboration capabilities to enable efficient coordination among organiser teams ensuring a smooth race execution process.

Project Introduction

The project aimed to transition RaceBest.com, a leading sports and event management platform, to a managed software service model. As RaceBest.com experienced high traffic and required 24/7 availability, the founders sought a reliable and scalable solution to ensure continuous operation. They needed a partner who could provide expertise, support, and ongoing development to help the business thrive in a competitive market.
Transitioning RaceBest.com to a Managed Service Model
Project Challenge

The main technical challenges of the project included addressing the high traffic and traffic spikes experienced by RaceBest.com and maintaining high availability and reliability overall. The platform needed to handle increased user demand without compromising performance or transaction throughput. Additionally, the system required out-of-hours support and ongoing feature development to meet the evolving needs of runners and event organisers. From the perspective of ongoing feature development it was important to maintain continuity of codebase knowledge in the team.

Our Solution

NewRedo provided a comprehensive solution for RaceBest.com by offering a managed software service model. This included implementing appropriate backup and disaster recovery provisions to ensure data integrity and minimise downtime. Proactive monitoring and support were put in place, ensuring the platform's availability and resolving any issues promptly. The solution also offered scalability and flexibility to accommodate traffic spikes and future growth. NewRedo's managed software service expertise allowed the RaceBest.com founders to focus on core business activities while benefiting from continuous improvement and ongoing feature development.

Positive Customer Outcome

The project delivered significant value to RaceBest.com. With NewRedo's managed software service, the platform achieved 24/7 availability, providing an uninterrupted experience for runners and event organisers. The system handled high traffic and traffic spikes efficiently, ensuring optimal performance during peak periods. The founders benefited from NewRedo's technical expertise and ongoing support, enabling them to focus on business growth and development. The continuous improvement approach ensured that RaceBest.com remained competitive, offering enhanced features and meeting the evolving needs of their customers.

Project Skills
Agile Amazon AWS Business Analysis Automation Cyber Security Cloud Change Management Delivery Management DevOps JavaScript Kubernetes Node.js Jira Service Management Web applications